LibAnswers

If the item you want is already out on loan, or only available at one of our libraries which you normally don't visit, you can place a reservation (also known as a hold) on it. When it is available we will contact you by email, and keep it aside for you at the pickup location of your choice for 5 days. You should: 

• do this through Library Search
• on the menu bar at the top of the screen click Sign in and use your University of Dundee username and password or, if you are another category of member, the username and password associated with your Library account 
• search for the item you want to reserve and click View availability
• click on Request
• select the Pickup Location most convenient for you (the Reading Room options only apply to items which cannot be removed from the library) 
• if necessary, add a Comment about the reservation 
• click on the orange Request button
• a message on screen will confirm that the request has been placed (somewhat confusingly, "Place in queue is 0" means that you are first in the queue while "Place in queue is 1" means that you are second in the queue!)

If you are not able to place a reservation, this may be because:

• your membership category determines how many reservations you can place at one time
• reservations may not be permitted on some restricted loan items.

If you decide that you no longer require the item please cancel your reservation by signing in to My Library Account, selecting Requests and clicking on Cancel. The item will then be available for others to borrow or consult.