LibAnswers

This error message usually happens when :

• you open multiple library e-resource links in new browser tabs
• you have more than one open instance of the same e-resource

The error message looks like this

Solutions

• Re-try the e-resource  link in a fresh browser

• Cookies may be required to access the e-resource.  Enable them in your web browser setting [https://www.wikihow.com/Enable-Cookies-in-Your-Internet-Web-Browser]
• Information saved by your browser may cause problems.  Clear your cache and cookies [https://www.wikihow.com/Clear-Your-Browser%27s-Cache]
• Web browser problems – try using a different browser. 

Please email llc-eresources@dundee.ac.uk if you are still experiencing problems